Features and how does ScreenshotMonitor work

Features and inner working explanations

Let's say an employee has forgotten to hit the start button - are they able to add that time manually?
Yes. We have an offline option on the timeline page. Employees can add their time manually there (managers can not) -  see attached
Fri, 6 Mar, 2015 at 1:54 PM
What if employee connection with the server gets interrupted/lost for some time - do they loose all offline time?
All the logged time and screenshots will appear on ScreenshotMonitor.com whenever they come back online. Nothing is lost – ScreenshotMonitor is designed to ...
Wed, 28 May, 2014 at 11:09 AM
Can a manager assign tasks to employees?
As of Jul 2014 ScreenshotMonitor has Projects and Notes, but it does not have "tasks" that a manager can assign to employees. However there is a w...
Mon, 14 Jul, 2014 at 10:21 AM
When I change time online, I do not see the changes back in the desktop application. Why?
The online time changes does not currently sync back to the desktop application and can only be seen on the website. We do plan to add this in the future.
Wed, 23 Sep, 2015 at 10:00 PM
What does a grey screenshot with yellow dot on the timeline means?
When you see a grey screenshot with yellow dot on a timeline (like in an attached image) - it means that this screenshot is identical to the previous one. T...
Wed, 15 Oct, 2014 at 11:53 AM
If I work for 2 companies, will they know about each other?
You (a freelancer) can track your time for many companies on ScreenshotMonitor assuming they have added you to their "Teams". But these companies ...
Thu, 16 Oct, 2014 at 10:13 AM
Can you take webcam / camera pictures?
Question:  Can your software take webcam pictures? One of the primary reasons for using Screenshot Monitoring software is not only to make sure that s...
Thu, 16 Oct, 2014 at 12:31 PM
How to change the frequency of screenshot capturing?
The frequency of screenshots depends entirely on your plan:  On Trial and Professional it is every 5 minutes, on Standard - every 10 min, on Free - every ...
Wed, 22 Oct, 2014 at 11:25 AM
Can I turn off / disable screenshot taking and use it for time tracking only
Yes, just go to the Team page, and in the Team Settings section disable screenshot taking. Read more about ScreenshotMonitor settings.
Fri, 12 Jun, 2015 at 4:22 PM
I have two monitors - how can I stop taking screenshots of the second one?
You can't - the app will always take screenshots of all your monitors. This is done on purpose as employers want to see all of the activity on your comp...
Wed, 23 Sep, 2015 at 10:02 PM