FAQ
Most frequently asked questions
ScreenshotMonitor is a time tracking / screenshot monitoring tool used by freelancers, remote and in-office employees to get a clear picture of time and mon...
Wed, 23 Sep, 2015 at 8:39 PM
Keeping our client’s information private and secure is our top priority. Screenshots are uploaded using encrypted SSL connection. Only company manager and e...
Thu, 14 Aug, 2014 at 3:40 PM
Yes, we have desktop applications for PC, Mac and Linux - just log in and click on the Download link in the menu. Note that the desktop application is used ...
Thu, 16 Oct, 2014 at 12:07 PM
Even in jobs that are goal-oriented it may be useful for managers to know where the time was spent. And knowing that they can be monitored disciplines emplo...
Wed, 23 Sep, 2015 at 6:47 PM
It is only fair that management knows what their employees are being paid for. An employee who works honestly would not worry. And if they need to attend a ...
Wed, 23 Sep, 2015 at 8:35 PM
Screenshot Monitor only allows monitoring the jobs on a computer. If most of it is done without a computer, we cannot monitor it, but employees can enter it...
Wed, 23 Sep, 2015 at 8:36 PM
Your main account on ScreenshotMonitor.com and the support desk are not currently integrated and use separate logins.
Wed, 12 Feb, 2014 at 11:08 AM
We currently have a semi-automated way of integrating with project management services by using references:
http://screenshotmonitor.com/blog/how-to-us...
Wed, 23 Sep, 2015 at 8:37 PM
Screenshot Monitor does not usually store screenshots locally but sends them directly to screenshotmonitor.com. If it fails to send (usually because of a co...
Wed, 23 Sep, 2015 at 8:38 PM
Question:
In your Welcome email there is an "Auto Login" button. I've accidentally forwarded this email to my employees. How do I stop them...
Thu, 16 Oct, 2014 at 11:44 AM