Plans, Pricing & Billing

Explain clearly the difference between ScreenshotMonitor plans
The difference is best explained on Plans & Pricing page. In short, the free ScreenshotMonitor version is limited 2 employees, 3 screenshots per hour, t...
Thu, 22 Oct, 2015 at 11:24 AM
Metered pricing explained
Most of our clients pay based on the monthly rates (see Company Plans & Pricing) On these plans you pay only for the days that a worker was part of yo...
Fri, 18 Nov, 2016 at 6:31 AM
Can I pay with PayPal? What are the payment options?
The automated payments are monthly at the end of the billing period by any major credit card.  Alternatively you can also use PayPal, wire transfers, che...
Mon, 12 Oct, 2015 at 10:43 AM
How are the monthly payments calculated?
The payments are calculated at the end of the month based on the number of employees that you had on your Team page during that month (disregarding if they ...
Mon, 16 Jun, 2014 at 2:31 PM
Is my Credit Card information secure?
We store your credit card information on our servers for periodic (monthly) charges. We take every possible measure to keep this data secure and exceed PCI ...
Wed, 23 Sep, 2015 at 10:12 PM
For how many users do I have to pay on a paid plan? If I have 3 users (and your free plan allows 2 free users), after I switch to a paid plan, do I need to pay for 1 or 3 users.
Once you are on a paid plan, you pay for as many workers as you have - 3 in your case.
Mon, 16 Jun, 2014 at 2:31 PM
What is your refund policy?
ScreenshotMonitor.com offers a fully functional 30-days trial of the Professional version for customers to have adequate opportunity to assess the value o...
Mon, 14 Jul, 2014 at 10:28 AM
What is your cancellation policy?
You can cancel at any time - there is no contract. The only amount due will be for the services already received.
Mon, 16 Jun, 2014 at 2:31 PM
Do you offer volume discounts?
The prices for up to 10 users are as per screenshotmonitor.com/pricing. If you have more - we will offer volume discounts.
Fri, 15 Aug, 2014 at 4:11 AM
Can I have separate plans for different people on my team?
Sorry, no. Whatever plan you choose will be used for all of the people on your team. As a workaround you can open 2 separate company accounts e.g. one Stand...
Thu, 12 Feb, 2015 at 5:57 PM